Wells Fargo
Senior Product Designer
2022 - 2024
About This Role
I think of Wells Fargo as the old guard of the banking world - massive, foundational, and resistant to sudden shifts. While I've been there over the last eight years, our mission has been to evolve that legacy into a modern, nimble digital experience and rebuild the trust of millions of users. The UX challenge was a balancing act: scaling a cohesive Design System while completely rethinking the app and building new products responsively.
Featured Projects
Enterprise Analytics Dashboard
Redesigning a complex analytics platform to improve data visualization and user workflow efficiency.
Goal
Create an intuitive analytics dashboard that helps enterprise users make data‑driven decisions faster.
Solution
Implemented a modular dashboard system with customizable widgets, simplified navigation, and intelligent data filtering.
Outcome
Increased user engagement by 65%, reduced support tickets by 40%, and improved task completion time by 50%.
Team Collaboration Platform
Building a unified workspace for remote teams to communicate, share files, and manage projects seamlessly.
Goal
Design a comprehensive collaboration platform that brings together communication, file sharing, and project management in one place.
Solution
Created an integrated platform with real‑time messaging, smart file organization, and visual project boards.
Outcome
Reduced tool switching by 70%, improved team productivity by 45%, and achieved 90% user satisfaction rating.